1、 Overview: Legal bottom line+long-term protection
The reinforcement of the main structure has long-term legal responsibility. According to the Building Law (UU No. 2/2017), the contractor’s liability period for building failure (Kegagalan Bangunan) can be up to 10 years. In practical industry operations, the main reinforcement usually comes with a 5-10 year warranty, while conventional decoration and waterproofing require 1-2 years. During the warranty period, repairs due to construction or material reasons are completely free of charge.
2、 Indonesian standard warranty period: divided by component type
In Indonesia’s humid and high seismic risk environment, it is recommended to adopt the following quality assurance standards:
The Indonesian laws/industry standards for the engineering site suggest specifying the core guarantee points for the agreed period of time
Foundation reinforcement/correction UU 2/2017 stipulates 10-year prevention of secondary settlement and illegal displacement
Main structure reinforcement (beam column plate) UU 2/2017 stipulates 5-10 years to ensure that carbon fibers do not fall off, steel does not rust, and strength meets standards
The waterproofing and anti-corrosion engineering industry is accustomed to dealing with leakage problems during Indonesia’s extreme rainy season in 3-5 years
Decoration restoration and mechanical and electrical industry habits: 1-2 years of wall paint cracking and pipeline loosening
Start date: Calculated from project handover (BAP/Handover) and signing of the acceptance record.
Core guarantee points
⑴、Free warranty coverage (Coverage scope)
Material Failure: In Indonesia’s high temperatures, low-quality structural adhesives are prone to aging. The warranty covers CFRP (carbon fiber) delamination, anchor adhesive failure, etc.
Process Defects: Inadequate welding leading to cracking of the external steel casing, and grout hole blockage causing anti-seepage failure.
Structural Anomalies: New cracks or abnormal deflections appearing in reinforced areas under normal service loads.
⑵、Non-warranty coverage (exclusions)
Force Majeure: Earthquakes exceeding the designed seismic intensity (e.g., strong earthquakes with a magnitude of 7.5 or higher), extreme flooding.
Altered use without authorization: For example, converting a residential building (designed for residential loads) into a warehouse (subject to heavy loads) without permission, resulting in reinforcement failure.
Third-party damage: Vibration impacts caused by neighborhood construction, and property owners randomly drilling holes and planting reinforcements on structural components.
IV. Response Speed: Indonesia’s “Rapid Response” Mechanism
Considering Indonesia’s traffic conditions (such as Jakarta’s Macet), we will set response times according to different levels:
Urgent structural risks (high-risk): * Remote emergency guidance within 2 hours; Engineer arrival on-site within 4-8 hours (for Greater Jakarta and surrounding areas).
General quality defects (non-urgent): Response within 24 hours, on-site inspection and repair plan provided within 3 working days.
Repair implementation: Commence repair work within 7 days after the plan is finalized.
V. Maintenance Costs: Who Bears the Expense?
Within warranty period + construction/material causes: Completely free of charge. Includes labor costs, special material costs, and even the expenses for restoring surface decorations removed during repairs.
Out of warranty or man-made damage: Only charge at cost. As the original reinforcement unit, we provide lifelong technical support, with repair costs typically 20% or more cheaper than outsourcing to external companies.
VI. How to Ensure Your Warranty Rights? (Professional Advice)
⑴、Retention Money
It is customary to withhold 5% of the total contract amount as retention money. Typically, after 6 or 12 months of project completion and confirming no quality issues, it is then paid to the contractor. This is the most effective means of enforcement.
⑵、Keep the “As-built Drawings” on file
During acceptance, be sure to request the as-built drawings, material submission forms (such as batch certifications from Sika/Hilti), and test reports. These are mandatory documents when applying for an SLF (Functional Certificate) extension in Indonesia.
⑶、Choose an institution with SKA certification
Ensure your contractor holds an SKA (Expert Certificate) issued by the Indonesian Engineers Association (PII). Accredited organizations won’t risk damaging their credit record with the Department of Public Works (Dinas Cipta Karya) over minor repairs.
VII. Summary
Reinforcement is not a “one-time deal.”
In the unique climate and geological context of Indonesia, a detailed, legally protected warranty agreement is the cornerstone of your property’s value appreciation. We promise: “One reinforcement, lifelong protection.” By establishing a regular “home health check-up” system, we can eliminate potential hazards at their inception, ensuring your building remains in optimal safety condition at all times.
Expert Tip:
We recommend that property owners conduct simple visual inspections of reinforced areas before and after each rainy season. If you notice any peeling at the edges of carbon fiber or rust spots on steel plate surfaces, please contact us immediately. This early preventive maintenance is completely free during the warranty period and can prevent minor issues from developing into major structural problems.